Effective for Bookings for the 2026/27 Academic Year
1. Eligibility
1.1 This Best Offer & Price Guarantee (“Guarantee”) applies only to bookings made for the 2026/27 academic year.
1.2 To qualify, the applicant must:
• (a) Have a completed a booking for 2026/27 academic year for a minimum tenancy length of 41 weeks; and
• (b) Complete the booking before 00:01 1 February 2026 (“Eligibility Deadline”).
1.3 The Guarantee applies only to the room type booked and a like for like contract length. The comparison must be for the exact same room type within the same property (e.g., same size category, ensuite type, shared facilities, and any other defining features).
2. What This Guarantee Covers
2.1 If, after making a qualifying booking, the applicant finds a better offer or lower price for the same room type with us before their tenancy start date, we will honour the better offer or match the lower price, subject to these Terms.
2.2 For the purposes of this Guarantee, a “better offer” may include, but is not limited to:
• Lower weekly or total rent
• Cashback on rent
• Upfront or end-of-tenancy discounts
• Voucher incentives (e.g., retail vouchers)
• Free or discounted services (e.g., laundry credits, cleaning services, bedding packs)
2.3 Only offers that are actively available at the time of the claim and provided directly by us qualify for comparison. Third-party reseller or agent promotions are excluded unless explicitly stated otherwise.
3. Method for Comparing “Better Offers”
To ensure fair comparison across varying incentive types (cash, vouchers, services), the “better offer” will be assessed based on its reasonable equivalent monetary value:
• Cashback / Rent Discounts: Compared at full face value.
• Vouchers: Compared at full face value unless restricted-use vouchers, in which case a reasonable discount factor may be applied.
• Free Laundry / Services / Add-ons: Compared using the advertised value of those services within the T&Cs for those offers.
• Bundles of Multiple Offers: The total combined equivalent value will be calculated to determine overall benefit.
4. How to Claim
4.1 Claims must be submitted by the applicant via email within 7 days of the competing offer being published.
4.2 Applicants must provide evidence of the competing offer, which may include screenshots, links, promotional emails, or published price lists.
4.3 We reserve the right to verify the offer and confirm its availability at the time of the claim.
4.4 If approved, we will apply one of the following within 14 days:
• Adjusted rent price
• Credit to the resident account
• Update the required reference source to ensure the updated offer is reflected when it comes to the distribution of the offer in question
5. Exclusions
5.1 This Guarantee does not apply to:
(a) Bookings made after 1 February 2026
(b) Tenancies shorter than 41 weeks
(c) Different room types
(d) Different tenancy lengths
(d) Offers that are mispriced, published in error, or withdrawn before the claim
(e) Third-party offers not authorised by us
(f) Properties, locations, or room types specifically excluded from this Guarantee
(g) Excludes bookings for the 26/27 academic year referred through a nomination agreement or a referral agreement (international agent referrals can qualify for this offer).
5.2 Excluded Properties or Room Types
• Base, Glasgow
6. General Conditions
6. Here! Students – a Now Student Living brand may modify or withdraw this Guarantee at any time, but such changes will not affect valid claims submitted prior to any change.
6.2 This Guarantee has no cash value and cannot be transferred.
6.3 Our decision on eligibility and offer comparison is final.
6.4 These Terms do not amend or replace the standard tenancy agreement; in any conflict, the tenancy agreement prevails.
6.5 These terms and conditions are governed by the All-relevant UK laws.
Now Student Living, 1st Floor Gallery Court, Arcadia Avenue, London, UK, N3
7. Contact
For claims or questions relating to this Guarantee, please contact the relevant property email for the Here! Students property where the booking has been made – which can be found on the property’s webpage on www.herestudents.com.
